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Export Ocean Specialist

Braintree, MA 02184

Posted: 06/17/2024 Industry: Export Ocean Specialist Job Number: 3407 Pay Rate: $65,000 to $75,000 Type:

Job Description

We are looking for a Ocean Export Specialist to work in the Boston Branch of an International company of freight forwarding.

Required experience
  • Facility with recognized freight software program
  • 1-3 years of International freight forwarding operations experience is required to complete the tasks asked of the Ocean Export Agent

Helpful Experience:
  • Air and road freight
  • Imports
We are an independent global freight forwarder and has been on a path of continued expansion and success for over many decades.

Job Summary :
The Operations Specialist is responsible for the handling primarily of Ocean export (including intermodal) / export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.

The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and whatever-it-takes attitude.

Essential Duties & Responsibilities :
  • Handle day-to-day ocean export shipments.
  • Some air and some import shipmebnts
  • Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
  • Ensure all required documents are received; send final documents as needed.
  • File AES and other required documentation to process export shipments.
  • Arrange pick-ups, deliveries and container loading as required.
  • Maintain customer service updates, including tracking cargo from origin to destination.
  • Set up billing and payables.
  • Other duties as assigned.

Desired Skills and Expertise :
  • Knowledge of freight forwarding with focus on air and ocean export operations.
  • Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software
  • Commitment to excellent customer service, in support of both external and internal customers, utilizing effective communication and follow-up skills.
  • Ability to work effectively in a cross-functional team environment at all levels of the organization, or work independently with little or no supervision, to achieve results.
  • Effective interpersonal skills that result in loyal, long-term customer relationships.
  • Practical problem solving and decision-making skills.
  • Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management

  • 1-3 years experience in International freight forwarding logistics operations
  • 1-3 years of customer service experience.
  • Minimum high school diploma or GED.
  • Candidates must be legally eligible to work in the US.

Meet Your Recruiter

Teresa Clendinen
HR and Recruitment Director

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About Braintree, MA

Ready to take your career to the next level? Explore our job opportunities in the vibrant Braintree, Massachusetts area! Located just south of Boston, Braintree offers a perfect blend of small-town charm and big-city opportunities. With easy access to the iconic Fenway Park, Quincy Market, and the picturesque Wollaston Beach, Braintree boasts a rich cultural scene and diverse culinary options. Home to the South Shore Plaza, the Blue Hills Reservation, and the historic Weir River Farm, this area provides endless recreational activities for outdoor enthusiasts. Don't miss out on the chance to be part of this dynamic community – browse our job listings now and take the next step in your career journey!