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General Manager
Sunny Isles Beach, FL 33160 US
Job Description
- 401(k) matching
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Disability Insurance
- Paid Time Off
- Luxury Residential General Management experience with 300-plus units
- A sense of business development and have a strong revenue and finance management background
- A dynamic operational leadership style with a passion for hospitality
- An entrepreneurial, innovative, and creative mindset
- The ability to manage and bring all departments together to work as one in order to execute the operational objectives of the business
- Experience managing special projects and overseeing renovations while operating the asset
- An extensive experience managing a multi-outlet property with beach operations, pool operations, multiple F&B outlets, spa, wellness programming, security, and recreation
- The ability to foster positive relationships with residents, ensuring that their needs are met and concerns are addressed promptly and effectively
- Experience implementing programs and initiatives to enhance member satisfaction and retention
- Comfort acting as the primary point of contact for member inquiries and concerns
- Experience developing Human Resources recruitment strategies and employee engagement strategies to ensure all departments are fully staffed and well trained.
- Experience setting performance expectations and providing ongoing coaching and feedback to ensure high-quality service delivery
- Confidence in overseeing Finance and working with them to develop and manage the property's annual budget, ensuring adherence to financial goals and targets
- The ability to monitor expenses and revenue streams, identifying opportunities for cost savings and revenue enhancement.
- Comfort in reviewing prepared financial reports and forecasts
- The ability to place Key Performance Indicators on all management and hold them accountable
- The knowledge to oversee the Engineering Team and ensure all maintenance and repair activities are up to date and up to code to ensure the property is well-maintained and in optimal condition.
- The communication standards needed to coordinate with vendors and contractors for necessary repairs and renovations.
- The knowledge to conduct regular property inspections, identify maintenance needs, and address any safety or compliance issues
- Strong knowledge of physical plan management
- Knowledge to ensure compliance with all applicable health, safety, and building codes and regulations
- The ability to respond promptly to emergency situations and coordinate emergency preparedness drills and training
- Experience in developing and implementing community engagement initiatives and events in order to foster a sense of community among residents.
- Comfort to serve as a representative of the property within the local community and participate in relevant industry associations and events
Job Requirements
- Bachelor’s degree in business administration, Hospitality Management (preferred)
- Proven experience in a luxury residential management
- Strong leadership and managerial skills, with the ability to motivate and develop a high-performing team
- Excellent communication and interpersonal skills, with a customer-centric approach
- Solid understanding of financial management principles and experience in budgeting and financial reporting
- Knowledge of relevant laws, regulations, and best practices in asset management and real estate management
- Flexibility to work evenings, weekends, and holidays as needed
Meet Your Recruiter
Ricardo Michelangeli
President and Founder
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